Privacy Policy for North Yield

Last Updated: 15 August 2025

1. Introduction

Welcome to North Yield. We are committed to protecting and respecting your privacy.

This policy explains what personal data we collect from you, how we use it, our lawful basis for processing it, and your rights regarding your data when you use our website, www.northyield.co.uk.

For the purpose of the UK General Data Protection Regulation (UK GDPR), the data controller is North Yield.

2. What Information We Collect

We only collect personal information that you voluntarily provide to us through the contact forms on our website. The information we collect is limited to:

  • Your full name
  • Your email address
  • Your telephone number

We do not collect any sensitive personal data.

3. How We Use Your Information

We use the information you provide for the sole purpose of contacting you as you have requested. Specifically, we will use your contact details to:

  • Respond to your initial enquiry.
  • Contact you by phone or email to discuss your property investment goals and our services, as stated on our contact forms.

4. Our Lawful Basis for Processing Your Data

Our lawful basis for processing the personal data you provide is your consent. You provide this consent by actively ticking the consent checkbox on our contact form before you submit your information. You have the right to withdraw this consent at any time.

5. Data Storage and Security

Your personal information is stored securely within our client management system. We use reputable third-party platforms (such as Airtable) that are themselves compliant with modern data security standards.

We take all reasonable technical and organisational measures to prevent the loss, misuse, or alteration of your personal information.

6. Data Retention

We will only retain your personal information for as long as is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. If you become a client, your data will be retained for the duration of our business relationship. If you do not become a client, or if you request deletion, we will securely erase your data in a timely manner.

7. Your Data Protection Rights

Under UK GDPR, you have several rights regarding your personal data, which we are committed to upholding. These rights include:

  • The right to be informed: You have the right to be informed about the collection and use of your personal data, which this policy aims to do.
  • The right of access: You have the right to request a copy of the personal information we hold about you.
  • The right to rectification: You have the right to have inaccurate personal data rectified, or completed if it is incomplete.
  • The right to erasure (the "right to be forgotten"): You have the right to request the deletion of your personal data where there is no compelling reason for its continued processing.
  • The right to restrict processing: You have the right to request that we block or suppress the processing of your personal data.
  • The right to data portability: You have the right to obtain and reuse your personal data for your own purposes across different services.
  • The right to object: You have the right to object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us using the details provided below.

8. Sharing Your Information

We do not and will not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes.

9. Cookies

Our website may use cookies to enhance user experience. Cookies are small files that a site transfers to your computer's hard drive through your web browser that enables the site's systems to recognize your browser and capture certain information. You can choose to disable cookies through your individual browser options.

10. Changes to This Privacy Policy

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

11. How to Contact Us

If you have any questions about this privacy policy or wish to exercise any of your data protection rights, please contact us at:

12. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@northyield.co.uk.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent authority set up to uphold information rights. The ICO's contact details can be found on their website at https://www.ico.org.uk.

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